Enhancing RTO Success through Quality Indicator (QI) Data Submission Leave a comment

Importance of QI Data Submission

QI data submission is crucial for RTOs to:

  • Demonstrate Compliance: Meeting ASQA standards and avoiding penalties.
  • Identify Areas for Improvement: Using data-driven insights to enhance training programs.
  • Enhance Credibility: Building trust with students and stakeholders through transparent quality assurance.

Deadline for QI Data Submission

📅 Submission Deadline: 30th June 2024

Ensure all QI data is collected, reviewed, and submitted before this date to maintain compliance and avoid disruptions.

Who Needs to Collect QI Data

All RTOs registered with ASQA are required to collect and submit QI data annually. However, the following providers are exempt for the 2023 calendar year:

  • RTOs granted initial registration after 30 June 2023.
  • RTOs that did not provide nationally recognised training or assessment services and submitted a ‘Nil return’ in AVETMISS data collection.
  • RTOs that participated in the VET Student Experience Survey (VETSES) in 2023 (employer data must still be submitted).

How and When to Collect QI Data 

Providers should collect feedback from students and employers about the previous calendar year (1 January to 31 December) in the first half of the current year. Use the questionnaire templates provided by the Australian Council for Educational Research (ACER) and ensure the wording is exactly as specified. The feedback can be collected through various platforms like Survey Monkey.


How and When to Submit Data 

Complete the QI summary report using the Quality Indicator webform and submit it by 30th June. ASQA no longer accepts submissions via email; all must be submitted through the webform.

Using QI Data for Improvement

1. Enhance Training Quality 

  • Curriculum Updates: Use feedback to update and improve training materials and methods.
  • Trainer Development: Identify areas where trainers can improve and provide targeted professional development.

2. Increase Student Retention and Satisfaction 

  • Support Services: Implement support services that address the specific needs highlighted in the QI data.
  • Feedback Mechanisms: Establish continuous feedback loops with students to keep improving their experience.

3. Boost Revenue 

  • Targeted Marketing: Use data insights to tailor marketing efforts to attract and retain students.
  • Enhanced Offerings: Develop new courses or specialisations based on demand and feedback from QI data.

How QI Data Helps RTOs

  • Retention: By addressing the concerns and needs identified through QI data, RTOs can create a more engaging and supportive learning environment, leading to higher retention rates.
  • Reputation: Consistently submitting QI data and acting on the insights improves the RTO’s reputation, making it more attractive to potential students.
  • Revenue Growth: Improved training quality and student satisfaction lead to positive word-of-mouth and higher enrolment rates, directly impacting revenue.

Where to Get Support 

The Australian Council for Educational Research (ACER) provides resources to help RTOs understand reporting requirements, including the Learner Survey Guide and the Employer Survey Guide. For any questions, contact ASQA directly.


Submitting QI data is more than a compliance task; it’s a strategic tool for continuous improvement. By leveraging QI data, RTOs can enhance their training quality, boost student retention, and increase revenue. Start preparing now for the 30th June 2024 deadline and unlock the full potential of your RTO.


Q: What is the deadline for QI data submission for 2024?
A: The deadline is 30th June 2024.

Q: Why is QI data important for RTOs?
A: It ensures compliance with ASQA standards, helps identify areas for improvement, and enhances the RTO’s credibility.

Q: How can QI data improve student retention?
A: By using the data to address student needs and enhance support services, RTOs can create a more engaging learning environment, leading to higher retention rates.

Q: How does QI data boost revenue?
A: Improved training quality and student satisfaction attract more students, increasing enrolment and revenue.

Q: Who is required to collect and submit QI data?
A: All RTOs registered with ASQA, except those exempted due to specific conditions outlined by ASQA.

Q: Where can RTOs get support for QI data submission?
A: The Australian Council for Educational Research (ACER) provides resources and guides, and ASQA can be contacted for additional support.

For more detailed guidance on QI data submission and using it to improve your RTO, refer to ASQA’s resources and consult with compliance experts. Stay compliant, stay credible, and lead the way in vocational education and training.

The information presented on the VET Resources blog is for general guidance only. While we strive for accuracy, we cannot guarantee the completeness or timeliness of the information. VET Resources is not responsible for any errors or omissions, or for the results obtained from the use of this information. Always consult a professional for advice tailored to your circumstances.

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