Introduction
Credit Transfer (CT) is designed to make life easier for students — and for RTOs. When done right, it:
- Prevents students from repeating what they’ve already completed.
- Saves delivery resources for RTOs.
- Maintains the integrity of Australian qualifications.
But when done wrong, CT is a frequent source of non-compliance, especially in audits.
What Standard 1.7 Requires
Your RTO must demonstrate that:
- Students are offered opportunities to seek CT and know your policies.
- CT decisions are based on authentic evidence:
- AQF certification documentation, or
- Authenticated VET transcript from the USI system.
- CT decisions are documented, fair, transparent, and consistent, and preserve training product integrity .

The Correct Credit Transfer Process (Step by Step)
Policy & Application Form
- RTO must have a Credit Transfer Policy and Credit Transfer Form available at enrolment.
- Students apply formally, attaching evidence.
Evidence Submission
- Student provides an AQF certificate/statement of attainment, or USI transcript.
- Evidence must be certified or authenticated.
Initial Review by Admin
- Admin checks whether the unit codes are the same or marked equivalent on training.gov.au.
- If equivalent → proceed.
- If non-equivalent → CT cannot be granted (student may apply for RPL instead).
Verification of Authenticity
- With so many qualifications now cancelled by ASQA, RTOs must verify authenticity.
- Best practice: check the USI transcript service rather than relying only on paper certificates.
Approval & Sign-Off
- CT decisions should be authorised by a qualified staff member or compliance manager, not left only to admin.
- This ensures decisions are consistent and correct.
CRICOS Considerations
- If the student is on a student visa, course duration must be reduced in PRISMS if CT shortens the length of study.
- Failure to do so is a common non-compliance for CRICOS providers.
Record Keeping
- Store the completed CT Form, evidence, sign-off, and final decision in the student management system (SMS).
Common Credit Transfer Non-Compliances
From audits and consultancy, here are the most frequent issues:
- No formal CT form or process — decisions handled informally.
- Accepting evidence without verifying authenticity via USI transcripts.
- Granting CT for non-equivalent units.
- Admin staff approving CT without understanding equivalence rules.
- No manager or compliance officer sign-off.
- For CRICOS providers: failing to update PRISMS duration when CT reduces study length.
Case Study – CRICOS Provider Audit
Context:
A CRICOS RTO delivering Certificate IV in Accounting and Bookkeeping had multiple international students requesting CT.
Findings (Non-Compliance):
- CTs were granted using uncertified certificates.
- No CT application forms on file.
- Admin staff approved CT without checking equivalence.
- Course duration in PRISMS was not reduced, breaching ESOS requirements.
Rectification:
- Introduced a structured CT Form with checklist.
- Verified all transcripts using the USI service.
- Required compliance manager sign-off for all CT decisions.
- PRISMS updated to reflect reduced study durations.
Outcome:
- Audit rectification accepted.
- RTO processes became consistent, fair, and compliant.
Self-Assurance for Standard 1.7
Ask yourself:
- Do we have a CT policy and form that is visible to students?
- Are all certificates/transcripts authenticated through USI?
- Are non-equivalent units clearly explained and redirected to RPL?
- Do all CT decisions have manager sign-off?
- For CRICOS: are PRISMS updates consistently made when CT reduces study length?
If the answer to any of these is “no,” you’re at high audit risk.
FAQs on Standard 1.7
- CT: Recognition of prior formal study, proven by AQF certificate or USI transcript.
- RPL: Recognition of prior informal or non-formal learning, based on mapped evidence.
Yes, if:
- Units are non-equivalent.
- Evidence is not authentic.
- Licensing/regulatory requirements prevent it.
- Use the USI transcript service.
- Contact the issuing RTO.
- Require certified copies if originals aren’t available.
- A compliance manager or qualified assessor should review and authorise.
- Admin staff alone should not make final decisions.
- It’s a breach of ESOS requirements.
- Students may end up studying longer than their visa allows.
- This is a serious non-compliance at audit.
To help you stay compliant with Standard 1.7, we’ve created:
📥 Free Credit Transfer Form Template – includes application, verification, and approval sections.
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