We deliver our resources through a digital format so you can download the resources quickly and efficiently.
If you purchased the RTO resources and Training Materials from our website and changed your mind prior to delivering the resources, you are entitled to a full refund. Please email us at info@vetresources.com.au.
If the resources have been delivered to you through email, SharePoint or OneDrive link or shipped, unfortunately, we will not be able to give a refund.
Please refer to our ‘Quality Assurance’ if you are not satisfied with the product.
VET Resources will deliver your purchased RTO resources, Assessment kits and Training Materials or units of competency etc. via email or SharePoint or OneDrive link in 2 to 4 business days after the payment. If you need resources asap, then call 1800 959 958.
What happens when the resources I bought get superseded?
If your purchased resources are superseded and equivalent, then you will get a free update according to our schedule. If purchased resources are non-equivalent, then you will have to re-purchase the resources. As an existing client, you will get the resource at a discount.
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