Employee Survey: A Step in Making a Great Workplace Leave a comment

In today’s business-centric world, organisations continuously seek new methods to grow and become better. Employee survey proves to be one of the most efficient tools to do so. You must have filled out or given a survey for a product or service in your lifetime. It is like what happens in Employee surveys, only the questions are designed differently keeping in mind they are unbiased.

From an RTO’s perspective, an employee survey is important to know your position in the market and what are the points of satisfaction and dissatisfaction inside your organisation. The outcome of these surveys will help you make changes to the system and create a comfortable work environment to grow your RTO.

Here in this blog ‘Employee Survey: A Step in Making a Great Workplace’, we will discuss what an employee survey is, why it is important, and how to effectively conduct one.

Why is Employee Survey Important

In your RTO’s operations, there are several things that might need modifications or changes to ensure a smooth operation throughout the organisation.

To research more about such points:

  • Employee surveys can prove to be an important tool for gathering honest information about the operations, conditions, and satisfaction and dissatisfaction of the employees.
  • These surveys provide valuable insights into the pulse of the RTO.
  • Following the outcome of the Employee Surveys, you can make changes accordingly which will in turn ensure employee satisfaction, which leads to better operation and a healthy environment in the RTO.
  • This will help you to always come up as better than the competitors in the market and ensure your leadership.

Now, you might have a question as to what an Employee Survey is. Let’s answer it.

What is an Employee Survey

Employee Survey is a type of research done inside an RTO or organisation to gain insights like employee satisfaction, morale, engagement, etc. These surveys are designed around topics like the functioning of the RTO, working conditions, Changes needed, sections where the employee is satisfied, etc.

  • Employee survey provides a platform for employees to share their thoughts without any hesitation.
  • The surveys are usually conducted online through links containing forms.
  • The identity and the answers of the employee are kept hidden.
  • The questions asked in the employee survey are unbiased and professionally written.
  • The Employee survey is a way of telling your employees that their opinion, thoughts and experience matters.

Types of Employee Survey

There are different types of Employee surveys that can be conducted. Each one of them has different types of questions and topics. A few of the employee surveys are as follows:

Onboarding Experience Survey

A survey can be conducted for new employees focusing on their first experience with the company culture, why they joined the organisation and recruitment processes.

Employee Satisfaction Survey

This measures whether an employee is satisfied with their job and workplace. This mainly consists of questions related to their experience with the company’s job culture, working environment, and fair opportunities.

Employee Engagement Survey

It represents the levels of enthusiasm and connection employees feel with their RTO or organisation. Engaged employees will perform better, which in turn helps you figure out where they want to see the most improvement. In that way you will be able to invest the right resources and time in that area, ending up with a better-performing RTO.

Team Effectiveness Survey

This is used to measure teamwork and what a specific individual thinks about the team. These usually consist of questions on one’s opinions being valued by others, follow-ups amongst the team members, and conflicts if any.

Changes Needed Survey

It is used to check and find the areas where changes can be made to ensure better functioning of the RTO. These usually lead to strategy changes, restructuring, and the addition of new elements like training packages or materials.

How to conduct an Effective Employee Survey

In this section, we will try to explain the key points you need to focus on, to conduct an effective employee survey. Questions and steps may change according to your RTO’s or organisation’s environment and demand.

Setting the goal of the survey

It is critical to know what you want from the survey. The type of information from the employees depends on this. It is advised to set a specific area as a goal so that you can focus on it and make the necessary changes to it. For example, your goal is to know the employee’s satisfaction rate with their job or how employees feel about the company culture. Setting up the goal will help you select the right type of survey.

Selecting the questions to be asked

Once the goal is set, the next step is to decide the questions to be asked. These questions should be based on your goal and should be designed in a way that their answers help you take further action. The questions should be direct and clear, should be technically designed, and unbiased.

Clear communication of the survey

Providing clarity of the survey’s intention leads to more and more employee participation. Once your questions are ready, the next important step is to select a time and information to be shared with employees to make the survey clear and transparent. While communicating with employees, share what you are trying to measure, what are your goals, what to expect, and how results will be shared. Also, an important point to share is how the identities and answers will be kept confidential and how this data will be used to improve the operations.

Take action on the survey results

Once your survey is over and you have satisfactory data, the result should be your next step. You need to work on the same and make changes in the areas or parts where it is required.

Possible Survey Questions

  • Do you see a future for yourself in [Name of Organisation]
  • Are you excited about the future of [Name of Organisation]
  • DO you understand your role in [Name of Organisation]
  • [Name of Organisation] cares about work-life balance
  • [Name of Organisation] cares for the environment
  • Do you feel free to communicate with your manager
  • Do divisions in [Name of Organisation] work together
  • Any comments about [Name of Organisation]
  • If you could make changes to [Name of Organisation], what would it be
  • What would you do to improve performance
  • What would you do to increase people’s efficiency
  • What are things [Name of Organisation] does well (Any 3)
  • What are things [Name of Organisation] does not do well (Any 3)


In conclusion, employee satisfaction is one of the key factors that contribute to the success of any RTO. By conducting regular employee surveys, you can gain valuable insights into the thoughts, feelings, and suggestions of your employees. This information can then be used to make positive changes to the workplace, such as improving communication, increasing morale, and providing more opportunities for growth and development.

In today’s competitive business environment, it is more important than ever to create a workplace with a positive work environment where employees feel valued and appreciated. By taking the time to listen to your employees and act on their feedback, you can create better work experience resulting in a highly engaged workforce and improving company culture.

Looking for high-quality training resources for your RTO?

At VET Resources we offer the highest quality resources made by subject matter experts. We also offer free consultation. For more information contact us.

Frequently Asked Questions

How often should you conduct an employee survey?

The frequency of employee surveys will vary depending on the size and culture of your organisation. However, a good rule of thumb is to conduct surveys at least once a year, and more frequently if you are making significant changes to the workplace or if you are experiencing problems with employee engagement or morale.

How to ensure that your employee surveys are confidential and anonymous?

You can do this by using a third-party survey platform, or by collecting surveys through a secure online form. You should also clearly state the same in your survey invitation, that the responses will be kept confidential. It is important in order to encourage and ensure honest feedback from employees.

What should be done with the results of your employee surveys?

Once you are done with the survey data collection, it is important to act on the feedback you have received. This could involve making changes to your workplace policies, providing additional training for employees, or simply acknowledging the feedback. It is important to communicate with your employees about the results of the survey and the steps you are taking to address their feedback.

The information presented on the VET Resources blog is for general guidance only. While we strive for accuracy, we cannot guarantee the completeness or timeliness of the information. VET Resources is not responsible for any errors or omissions, or for the results obtained from the use of this information. Always consult a professional for advice tailored to your circumstances.

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