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Self-Study Guide – SITTTSL001 Operate online information systems
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Self-Study Guide – SITTTSL001 Operate online information systems
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Self-Study Guide – SITXCCS012 – Provide lost and found services
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Self-Study Guide – SITXCCS014 – Provide service to customers
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Self-Study Guide – SITXCCS015 – Enhance customer service experiences
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Self-Study Guide – SITXCCS016 – Develop and manage quality customer service practices
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Self-Study Guide – SITXCCS016 – Develop and manage quality customer service practices
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Self-Study Guide – SITXCCS019 Prepare quotations
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Self-Study Guide – SITXCCS019 Prepare quotations
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Self-Study Guide – SITXCOM006 – Source and present information
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Self-Study Guide – SITXCOM006 – Source and present information
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Self-Study Guide – SITXCOM007 – Show social and cultural sensitivity
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Self-Study Guide – SITXCOM007 – Show social and cultural sensitivity
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Self-Study Guide – SITXCOM010 – Manage conflict
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Self-Study Guide – SITXCOM010 – Manage conflict
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Self-Study Guide – SITXCRI003 Respond to a customer in crisis
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Self-Study Guide – SITXCRI003 Respond to a customer in crisis
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Self-Study Guide – SITXFIN009 – Manage finances within a budget
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Self-Study Guide – SITXFIN010 – Prepare and monitor budgets
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Self-Study Guide – SITXFSA007 – Transport and store food
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Self-Study Guide – SITXFSA008 – Develop and implement a food safety program
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Self-Study Guide – SITXGLC002 – Research and comply with regulatory requirements
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Self-Study Guide – SITXHRM007 – Coach others in job skill
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Self-Study Guide – SITXHRM008 – Roster staff
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Self-Study Guide – SITXHRM008 – Roster staff
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Self-Study Guide – SITXHRM009 – Lead and manage people
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Self-Study Guide – SITXHRM009 – Lead and manage people
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Self-Study Guide – SITXHRM010 – Recruit, select and induct staff
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Self-Study Guide – SITXHRM012 – Monitor staff performance
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Self-Study Guide – SITXINV007 – Purchase goods
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Self-Study Guide – SITXINV007 – Purchase goods
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Self-Study Guide – SITXMGT004 – Monitor work operations
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Self-Study Guide – SITXMGT004 – Monitor work operations
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Self-Study Guide – SITXMGT005 – Establish and conduct business relationships
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Self-Study Guide – SITXMGT005 – Establish and conduct business relationships
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Self-Study Guide – SITXMPR009 Coordinate production of brochures and marketing materials
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Self-Study Guide – SITXMPR009 Coordinate production of brochures and marketing materials
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