If you’re running an RTO, you already know: compliance is non-negotiable. One key requirement that must be met every year is submitting your Quality Indicator Survey data to ASQA—and the deadline is 30 June.
But don’t stress. Below is a simple, step-by-step guide to help you get it done fast and right.
Each year, RTOs must report on two quality indicators:
These indicators show how well your RTO is meeting student and employer needs—helping ASQA monitor the quality of training delivery nationally.
📘 For more details, visit:
👉 ASQA – Quality Indicator Reporting
You’ll need to use the standard AQTF survey templates provided by ASQA.
🔽 Download official forms:
📩 Distribute the surveys to learners (and employers if applicable) via:
📊 Make sure your sample represents the diversity of your student cohort, including different courses, campuses, and delivery modes.
Once feedback is collected:
You’ll need to condense this data into the Quality Indicator Annual Summary Report, which you’ll submit to ASQA.
Use the official Word document provided by ASQA:
📄 Download it here:
👉 Quality Indicator Annual Summary Report (DOCX)
🖊 Make sure the report is:
Once your Summary Report is ready:
📧 Email it to:
🗓 Submission Deadline: 30 June 2025
Pro tip: Keep a copy of your report and survey data stored securely in case of a future audit.
The Quality Indicator Survey collects feedback from learners and employers to assess the quality of training and assessment. It’s a compliance requirement for RTOs, and failure to submit it by the deadline may affect your registration status.
The deadline for submitting the Quality Indicator Survey is 30th June each year. Ensure all required data is collected and submitted before this date to avoid penalties or non-compliance issues.
RTOs can access the survey through the ASQA (Australian Skills Quality Authority) portal or the USI (Unique Student Identifier) Registry System. Log in to your RTO profile to find the survey link and instructions.
You need to collect learner and employer feedback on training quality, satisfaction, and employment outcomes. Common data includes course completion rates, student satisfaction, and employment-related outcomes post-training.
Start by reviewing your previous year’s data, contacting your students and employers for feedback, and ensuring all records are updated and accurate. Tip: Use a tracking tool to monitor survey completion progress to stay ahead of the deadline.
Send reminder emails, provide clear instructions on how to complete the survey, and emphasise the importance of their feedback. Offer incentives like access to exclusive resources or entry into a prize draw to increase response rates.
The Quality Indicator Survey requires annual data collection. You cannot reuse responses from previous years. Ensure all current learners and employers are surveyed each year for accurate and up-to-date feedback.
While you can’t force participation, it’s essential to document any refusals and try to gather responses from a representative sample. The minimum response rate is typically a percentage of your cohort; check specific guidelines from ASQA or your accrediting body.
After gathering the necessary data, complete the online form via the ASQA Portal or USI Registry System. Ensure that all fields are filled out accurately, and submit the form before the 30th June deadline. Tip: double-check the data before submission to avoid errors.
Missing the deadline may result in non-compliance, which could lead to regulatory consequences. ASQA may request a compliance review or impose penalties. Tip: Set internal deadlines at least a week before the official deadline to avoid last-minute issues.
The 30 June deadline is fixed—and completing your Quality Indicator Survey is an essential part of your RTO’s annual compliance.
Use the links above to download the forms, collect the right data, and submit with confidence.
If you need more information, visit the official ASQA resource page:
👉 ASQA – Quality Indicator Submission Guide
Disclaimer:
The information presented on the VET Resources blog is for general guidance only. While we strive for accuracy, we cannot guarantee the completeness or timeliness of the information. VET Resources is not responsible for any errors or omissions, or for the results obtained from the use of this information. Always consult a professional for advice tailored to your circumstances.
Ben Thakkar is a Compliance, Training, and Business specialist in the education industry. He has held senior management roles, including General Manager, with leading Registered Training Organisations (RTOs) and Universities. With over 15 years of experience, Ben brings extensive expertise across audits, funding contracts, VET Student Loans, CRICOS, and the Standards for RTOs 2025.
By submitting this form, you agree to the VET Resources Privacy Policy.
