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Core Unit:
| 1 | CHCCOM002 | Use communication to build relationships |
| 2 | CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| 3 | CHCDIV001 | Work with diverse people |
| 4 | CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| 5 | CHCLEG001 | Work legally and ethically |
| 6 | CHCSOH013 | Work with people experiencing or at risk of homelessness |
| 7 | CHCSOH024 | Support sustainable tenancies |
| 8 | HLTWHS001 | Participate in workplace health and safety |
Elective Unit:
| 1 | CHCADV002 | Provide advocacy and representation services |
| 2 | CHCCSM005 | Develop, facilitate and review all aspects of case management |
| 3 | CHCMHS007 | Work effectively in trauma informed care |
| 4 | CHCADV004 | Represent organisation in court or tribunal |
| 5 | CHCCDE003 | Work within a community development framework |
| 6 | CHCSOH014 | Manage and maintain tenancy agreements and services |
| 7 | CHCCCS020 | Respond effectively to behaviours of concern |
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