VET Advisory Group is a passionate group of people, who believe in providing quality training and assessment resources to the RTOs, TAFEs and universities in Australia.
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Core Unit:
| 1 | BSBOPS304 | Deliver and monitor a service to customers |
| 2 | BSBPEF402 | Develop personal work priorities |
| 3 | FNSPIM313 | Work within the personal injury management sector |
| 4 | FNSPIM410 | Collect, assess and use information |
Elective Unit:
| 1 | BSBOPS305 | Process customer complaints |
| 2 | BSBOPS404 | Implement customer service strategies |
| 3 | BSBTWK201 | Work effectively with others |
| 4 | BSBWHS211 | Contribute to health and safety of self and others |
| 5 | FNSPIM301 | Process benefit payments |
| 6 | FNSPIM302 | Determine claim liability |
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