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Core Unit:
| 1 | FNSINC311 | Work together in the financial services industry |
| 2 | FNSMCA311 | Collect debts |
| 3 | FNSMCA314 | Locate individuals |
| 4 | FNSMCA413 | Identify and manage individuals experiencing hardship |
Elective Unit (Group A):
| 1 | BSBDAT201 | Collect and record data |
| 2 | BSBTEC201 | Use business software applications |
Elective Unit (Group B):
| 1 | FNSCRD302 | Monitor and control accounts receivable |
| 2 | FNSCRD311 | Process applications for credit |
Elective Unit (Group C):
| 1 | BSBAUD412 | Work within compliance frameworks |
| 2 | BSBCMM412 | Lead difficult conversations |
| 3 | FNSACC421 | Prepare financial reports |
| 4 | FNSINC411 | Conduct work according to professional practices in the financial services industry |
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