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Core Unit:
| 1 | FNSCRD401 | Assess credit applications |
| 2 | FNSCRD412 | Establish and maintain appropriate security options for credit facilities |
| 3 | FNSCRD415 | Manage overdue customer accounts |
| 4 | FNSCUS412 | Resolve disputes |
| 5 | FNSINC411 | Conduct work according to professional practices in the financial services industry |
| 6 | FNSORG411 | Conduct individual work within a compliance framework |
| 7 | FNSRSK411 | Apply risk management strategies to own work |
Elective Unit:
| 1 | BSBLDR411 | Demonstrate leadership in the workplace |
| 2 | FNSINC513 | Identify and apply complex ethical decision making to workplace situations |
| 3 | FNSINC514 | Apply ethical frameworks and principles to make and act upon decisions |
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