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Core Unit:
| 1 | FNSILF409 | Work effectively and sustainably in the life insurance industry |
| 2 | FNSILF413 | Develop and maintain in-depth knowledge of life insurance products and services |
| 3 | FNSINC411 | Conduct work according to professional practices in the financial services industry |
| 4 | FNSINC413X | Apply codes and standards of ethical practice to own role |
Elective Unit:
| 1 | BSBOPS305 | Process customer complaints |
| 2 | FNSCUS403 | Deliver a professional service to customers |
| 3 | FNSILF512 | Underwrite complex risks |
| 4 | FNSISV416 | Use specialist terminology in insurance claims |
| 5 | FNSISV417 | Use medical terminology in an insurance context |
| 6 | FNSISV418 | Manage insurance claims portfolios |
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