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Core Unit:
| 1 | FNSCUS403 | Deliver a professional service to customers |
| 2 | FNSINC411 | Conduct work according to professional practices in the financial services industry |
| 3 | FNSINC412 | Apply and maintain knowledge of financial products and services |
| 4 | FNSINC513 | Identify and apply complex ethical decision making to workplace situations |
| 5 | FNSRSK411 | Apply risk management strategies to own work |
Elective Unit (Group B):
| 1 | FNSCRD401 | Assess credit applications |
| 2 | FNSCRD412 | Establish and maintain appropriate security options for credit facilities |
| 3 | FNSCRD513 | Promote client understanding of the role and effective use of consumer credit |
| 4 | FNSFMB511 | Implement credit contracts in preparation for settlement |
| 5 | FNSMCA412 | Undertake legal action for recovery of debts |
| 6 | FNSMCA413 | Identify and manage individuals experiencing hardship |
Elective Unit (Group D):
| 1 | BSBLDR414 | Lead team effectiveness |
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