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Core Unit:
| 1 | SITTIND003 | Source and use information on the tourism and travel industry |
| 2 | SITXCCS009 | Provide customer information and assistance |
| 3 | SITXCCS011 | Interact with customers |
| 4 | SITXCOM007 | Show social and cultural sensitivity |
| 5 | SITXWHS005 | Participate in safe work practices |
Elective Unit:
| 1 | SITTIND004 | Source and use information on the holiday park and resort industry |
| 2 | SITHACS010 | Provide housekeeping services to guests |
| 3 | SITXCCS010 | Provide visitor information |
| 4 | SITTTVL001 | Access and interpret product information |
| 5 | SIRXSLS001 | Sell to the retail customer |
| 6 | SITHFAB021 | Provide responsible service of alcohol |
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