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Core Unit:
| 1 | SITTIND003 | Source and use information on the tourism and travel industry |
| 2 | SITXCCS014 | Provide service to customers |
| 3 | SITXCOM007 | Show social and cultural sensitivity |
| 4 | SITXWHS005 | Participate in safe work practices |
Elective Unit:
| 1 | SITTTVL001 | Access and interpret product information |
| 2 | SITTTVL003 | Provide advice on Australian destinations |
| 3 | SITTTVL004 | Sell tourism products or services |
| 4 | SITTTVL006 | Book tourism products and process documentation |
| 5 | SITXCCS010 | Provide visitor information |
| 6 | SITHACS009 | Clean premises and equipment |
| 7 | SITHACS010 | Provide housekeeping services to guests |
| 8 | SITTTVL001 | Access and interpret product information |
| 9 | SITTTVL004 | Sell tourism products or services |
| 10 | SITXCCS019 | Prepare quotations |
| 11 | SITXCCS018 | Make bookings and process documentation |
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