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Core Unit:
| 1 | BSBOPS504 | Manage business risk |
| 2 | BSBOPS601 | Develop and implement business plans |
| 3 | BSBTWK501 | Lead diversity and inclusion |
| 4 | BSBWRT411 | Write complex documents |
| 5 | SITTIND003 | Source and use information on the tourism and travel industry |
| 6 | SITTPPD017 | Develop tourism products |
| 7 | SITXCCS015 | Enhance customer service experiences |
| 8 | SITXCCS016 | Develop and manage quality customer service practices |
| 9 | SITXFIN008 | Interpret financial information |
| 10 | SITXFIN009 | Manage finances within a budget |
| 11 | SITXFIN010 | Prepare and monitor budgets |
| 12 | SITXGLC002 | Identify and manage legal risks and comply with law |
| 13 | SITXHRM009 | Lead and manage people |
| 14 | SITXMGT004 | Monitor work operations |
| 15 | SITXMGT005 | Establish and conduct business relationships |
| 16 | SITXMPR014 | Develop and implement marketing strategies |
| 17 | SITXWHS008 | Establish and maintain a work health and safety system |
Elective Unit:
| 1 | SITTTVL001 | Access and interpret product information |
| 2 | SITTTVL003 | Provide advice on Australian destinations |
| 3 | SITTTVL004 | Sell tourism products or services |
| 4 | SITTTVL007 | Use a computerised reservations or operations system |
| 5 | SITXCCS010 | Provide visitor information |
| 6 | SITXCCS019 | Prepare quotations |
| 7 | SIRXOSM002 | Maintain ethical and professional standards when using social media and online platforms |
| 8 | SITXFIN011 | Manage physical assets |
| 9 | SITXHRM010 | Recruit, select and induct staff |
| 10 | SITXHRM012 | Monitor staff performance |
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