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Core Unit:
| 1 | BSBFIN601 | Manage organisational finances |
| 2 | BSBOPS601 | Develop and implement business plans |
| 3 | SITXCCS016 | Develop and manage quality customer service practices |
| 4 | SITXFIN009 | Manage finances within a budget |
| 5 | SITXFIN010 | Prepare and monitor budgets |
| 6 | SITXFIN011 | Manage physical assets |
| 7 | SITXGLC002 | Identify and manage legal risks and comply with law |
| 8 | SITXHRM009 | Lead and manage people |
| 9 | SITXHRM010 | Recruit, select and induct staff |
| 10 | SITXHRM012 | Monitor staff performance |
| 11 | SITXMGT004 | Monitor work operations |
| 12 | SITXMGT005 | Establish and conduct business relationships |
| 13 | SITXMPR014 | Develop and implement marketing strategies |
| 14 | SITXWHS008 | Establish and maintain a work health and safety system |
Elective Unit:
| 1 | SITXFSA005 | Use hygienic practices for food safety |
| 2 | SITHIND008 | Work effectively in hospitality service |
| 3 | SITHACS012 | Launder linen and guest clothes |
| 4 | SITTTVL001 | Access and interpret product information |
| 5 | SITTTVL004 | Sell tourism products and services |
| 6 | SITXCCS019 | Prepare quotations |
| 7 | SITXCCS010 | Provide visitor information |
| 8 | SITXCCS012 | Provide lost and found services |
| 9 | SITXCCS013 | Provide club reception services |
| 10 | SIRXOSM002 | Maintain ethical and professional standards when using social media and online platforms |
| 11 | SIRXOSM004 | Analyse performance of social media and online business tools |
| 12 | SIRXOSM007 | Manage risk to organisational reputation in an online setting |
| 13 | SITEEVT023 | Plan in-house events |
| 14 | SITEEVT029 | Research event industry trends and practice |
| 15 | SITEEVT031 | Determine event feasibility |
| 16 | SITXINV007 | Purchase goods |
| 17 | SITXCOM010 | Manage conflict |
| 18 | SITXHRM008 | Roster staff |
| 19 | SITXWHS006 | Identify hazards, assess and control safety risks |
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