Year in review for your RTO Leave a comment

“We do not learn from our experience… we learn from reflecting on experience”

– John Dewey

 Year in review is a reflection process that helps individuals and RTOs to review the last 12 months of experiences, attributes, and actions/interactions.  It helps us gain insight and see how to move forward.

Usually, reflection is done in writing to share with your team and mentors.

You may feel overwhelmed with starting the reflection process so let’s make it simple.

Think the following things and start writing the important points:

1. Any specific event, for example, Audit
2. Projects that you have completed in the last 12 months
3. Complaints received
4. Major events that have impacted individual and RTO

How to conduct year in review:

Step 1: Update your team regarding the year in the review process – I suggest including the team player who is at least 12 months with the RTO to get the most out of it.

Step 2: Ask them to think of different events and write their observations – This process will give you various observations and get more insights.

Step 3: Brainstorm the different events, situations and experiences – This process helps the team discuss other points of view and define the final outcome.

Step 4: Discuss how we should move forward, including defining goals – Identify different goals to move forward. Make sure goals are SMART.

Step 5: Make a plan to achieve defined goals – Need to prepare a plan that includes milestones, resources and a deadline to complete each goal.

Other end of the year activities that RTO should do:

1. Review policies and procedures and update as required
2. Review and update Training and assessment strategies
3. Internal Audit
4. Review validation schedule and make changes
5. Performance review of trainers and staff