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Core Unit:
| 1 | AURACA101 | Respond to customer needs and enquiries in an automotive workplace |
| 2 | AURAEA002 | Follow environmental and sustainability best practice in an automotive workplace |
| 3 | AURAFA104 | Resolve routine problems in an automotive workplace |
| 4 | AURASA102 | Follow safe working practices in an automotive workplace |
| 5 | AURSAA001 | Process customer complaints in an automotive workplace |
| 6 | AURSCA105 | Sell automotive products and services |
| 7 | AURSCA106 | Promote automotive products and services |
| 8 | AURSLA001 | Comply with legal requirements when selling automotive products and services |
Elective Unit (Group B):
| 1 | AURSCA007 | Determine used motor vehicle stock requirements |
| 2 | AURSCA008 | Wholesale used motor vehicle stock |
| 3 | AURSCA102 | Present automotive products and services for sale |
| 4 | AURSCA103 | Apply sales procedures in an automotive workplace |
| 5 | AURSCA109 | Provide vehicle technology information |
| 6 | BSBOPS304 | Deliver and monitor a service to customers |
| 7 | BSBOPS404 | Implement customer service strategies |
Elective Unit (General Elective):
| 1 | AURACA103 | Build customer relations in an automotive workplace |
| 2 | AURAFA103 | Communicate effectively in an automotive workplace |
| 3 | AURSCA007 | Determine used motor vehicle stock requirements |
| 4 | AURSCA010 | Appraise and purchase used motor vehicles for sale |
| 5 | AURSCA101 | Select and supply automotive parts and products |
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