Standard 2.7: Transforming Complaints into Competitive Advantage – The Complete Guide to Feedback and Complaints Management
After auditing hundreds of RTOs, I can tell you that Standard 2.7 separates the excellent providers from the merely compliant. The best RTOs don’t just manage
Standards 2.5 & 2.6: Creating Culturally Safe, Inclusive, and Wellbeing-Focused Learning Environments
The 2025 Standards have fundamentally transformed how RTOs approach student diversity, inclusion, and wellbeing. Standards 2.5 and 2.6 represent
Standard 2.3 VET Student Support: The Complete Guide to Delivering Excellence Under the 2025 Standards
The 2025 Standards have fundamentally transformed student support from an afterthought into a cornerstone of quality VET delivery. Standard 2.3 represents
Standard 2.2 – Suitability Advice (SRTOs 2025): LLND Testing Mandatory Pre-Enrolment
Under the Standards for RTOs 2025, Standard 2.2 – Suitability Advice is one of the most important changes
Standard 2.1 – Clear & Accurate Information (SRTOs 2025): All Marketing & Enrolment Info Must Be Current
Under the Standards for RTOs 2025, Standard 2.1 sets a clear expectation: Every piece of marketing, enrolment, and student-facing information must be clear
Standard 1.8 – Facilities, Resources & Equipment: Getting It Right for 2025
Facilities, resources, and equipment are not just about compliance — they’re the foundation of quality training delivery. Under the Standards for RTOs 2025
Standard 1.7 – Credit Transfer: Getting It Right
Credit Transfer (CT) is designed to make life easier for students — and for RTOs. When done right, it:
Prevents students from repeating what they’ve
Standard 1.6 – Recognition of Prior Learning: Making RPL Work
Recognition of Prior Learning (RPL) is one of the most misunderstood and misapplied areas of compliance. Under the Standards for RTOs 2025, Standard 1.6 requires RTOs
Standard 1.5 – RTO Validation 2025: Risk-Based Validation Done Right
As an expert consultant with over 15 years’ experience working with Registered Training Organisations (RTOs) across Australia, I have seen firsthand the challenges many providers
Standard 1.4 – Fair, Flexible, Valid and Reliable Assessment: Getting the Judgement Right
Standard 1.4 ensures RTOs design and implement assessment systems that are:
Fair, flexible, valid, and reliable (Principles of Assessment)
Standard 1.3 – Check Before You Test: All assessment tools must be pre-validated before use
Under the Standards for RTOs 2025, Standard 1.3 requires RTOs to pre-validate all assessment tools before they are used with students.
SRTOS 2025 Standard 1.2 – Stay Relevant: Industry engagement must be ongoing, not token. Evidence required (minutes, forms, letters)
Standard 1.2 requires RTOs to engage with industry in a way that is:
Ongoing — not a one-off exercise
Learning That Sticks: How Every RTO Can Meet Standard 1.1 (2025 Standards)
Under the Standards for RTOs 2025, Standard 1.1 requires RTOs to deliver training that is
Consistent with training product requirements (training.gov.au)
